Privacy Policy

This Privacy Policy explains how Alexandra Făgăraș ("we", "our", or "us") collects, uses, and protects your personal data when you use this website and related services.

1. Data Controller

Alexandra Făgăraș
Mindset & Performance Coach
Aurel Vlaicu 3, Cluj, Romania
Email: coach@alexfagaras.com

2. Information We Collect

We may collect the following categories of personal data:

Information you voluntarily provide

• name,
• email address,
• phone number,
• booking information,
• messages submitted through forms,
• coaching-related communications.

Automatically collected information

• IP address,
• browser type,
• device information,
• pages visited,
• session duration,
• referral sources,
• cookie identifiers,
• analytics data.

3. How We Use Your Data

We process personal data to:

• provide coaching services,
• communicate with clients,
• schedule sessions,
• improve website performance,
• send newsletters or updates,
• analyze website traffic,
• maintain security,
• comply with legal obligations.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on:

• consent,
• contractual necessity,
• legitimate interests,
• and legal obligations.

5. Cookies & Tracking Technologies

This website may use:

• cookies,
• analytics tools,
• Meta/Facebook Pixel,
• and similar tracking technologies.

These technologies help us:

• understand website usage,
• improve performance,
• measure marketing effectiveness,
• and optimize user experience.

You may disable cookies through your browser settings.

6. Third-Party Services

We may share limited data with trusted third-party providers including:

• Google Analytics,
• Meta/Facebook,
• Calendly,
• email marketing providers,
• hosting providers,
• and communication platforms.

These providers process data according to their own privacy policies.

7. Data Retention

We retain personal data only for as long as necessary to:

• provide services,
• comply with legal obligations,
• resolve disputes,
• or maintain legitimate business records.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, misuse, disclosure, or loss.

However, no online system can be guaranteed completely secure.

9. Your GDPR Rights

If you are located in the European Economic Area (EEA), you have the right to:

• access your personal data,
• correct inaccurate data,
• request deletion,
• restrict processing,
• object to processing,
• request data portability,
• withdraw consent at any time,
• lodge a complaint with a supervisory authority.

To exercise these rights, contact: coach@alexfagaras.com

10. International Users

By using this website, you understand that your information may be processed in Romania and other countries where third-party providers operate.

11. Children's Privacy

This website and services are intended only for individuals aged 18 or older.

We do not knowingly collect data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates become effective immediately upon publication on this website.

13. Contact

For privacy-related inquiries:

Alexandra Făgăraș
Email: coach@alexfagaras.com